John Paul Mitchell Systems

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Workplace Communication Basics

In this course, you'll learn how to improve your verbal and written communication skills in workplace settings.

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How to Handle Objections: Getting Customers to Say, "Yes!"

This course explores what sales objections are, how to overcome them, and how to avoid rejection.

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Developing a Growth Mindset

In this course, you’ll first learn about the differences between a fixed mindset versus a growth mindset. You’ll then explore how a growth mindset can benefit you and your team. Finally, uncover specific strategies to develop a growth mindset—and exp

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Communication Fundamentals

In this course, you’ll learn how to define communication, the types of communication we use at work, how to choose the right delivery method for your message, and how to remove barriers to having it understood. 

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3 Desk Stretches to Instantly Improve Your Day

Learn three simple stretches, each under a minute, that can help break up your day.

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Kathy Murphy on Science of Effective Listening

Learn strategies to improve listening, including understanding brain responses, creating the right environment, engaging curiosity, and embracing silence to support conversations.

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How to Use Body Language to Win More Sales

Learn how body language can sometimes reveal more than words do. You’ll also get strategies to improve your sales performance using this silent communication method.

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Why People Buy: Boost Sales by Understanding Customer Needs

In this course, you will learn questions and listening techniques that will help you understand potential buyers’ needs. You’ll also explore seven psychological motivations that drive buyer behavior.  

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Daniel Pink on the Science of Perfect Timing

Discover how timing impacts your work and life. Learn evidence-based tips for organizing tasks, optimizing energy for exercise, and using timing to boost project momentum and collaboration.

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Ayelet Fishbach on Getting It Done

In this course, you’ll learn her proven methods for changing your circumstances and mindset to maximize self-motivation based in Ayelet Fishbach's book Get It Done: Surprising Lessons from the Science of Motivation.

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Scheduling 101: How to Prioritize Tasks and Avoid Procrastination

In this course you will learn the value and skill of how to create a schedule that works for you—rather than the other way around. You'll also gain strategies for prioritizing tasks and minimizing procrastination to stay on track.

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5.0 Be the Sales Expert

Learn the foundational frameworks and best practices for success in sales.

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4.0 Be the Color Expert

An in-depth study of hair color to empower you to expand our market presence in the professional hair color sector.

3.0 Know the Color Brands

Enhance your hair color brand expertise and confidence through product knowledge and consultative selling courses.

2.0 Know the Haircare Brands

Discover Paul Mitchell’s haircare brands with essential product knowledge, consultative selling techniques, and resources to confidently recommend and sell the right products for every client.

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1.0 Our Story

Explore the journey of John Paul Mitchell Systems—from our humble beginnings to becoming the #1 pro styling brand globally. Learn about our culture, leadership, and commitment to people, the planet, and the professional salon community.