Kathy Murphy on Science of Effective Listening
Learn strategies to improve listening, including understanding brain responses, creating the right environment, engaging curiosity, and embracing silence to support conversations.
Lesson 1: Kathy Murphy on Science of Effective Listening
Lesson 2: Effective Listening Tip Sheet
Discover our commitment to more sustainable business practices and continued journey to making a positive impact on people and the planet.
In this course, you will learn what Joint Business Planning (JBP) is and how to leverage this strategic approach to build stronger business relationship with customers
Learn how body language can sometimes reveal more than words do. You’ll also get strategies to improve your sales performance using this silent communication method.